Privacy statement

Last updated: 25th Spetember 2023

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DORIER SA Data Privacy Policy

DORIER SA, 9, Rue du Pré-Bouvier, 1242 Satigny, Geneva, Switzerland is a Geneva-based audiovisual and creative technical production company serving corporate and institutional clients around the world (the “Client”).

According to the article 27 of the GDPR, MCI Benelux SA, Avenue des Arts 47, 1000, Belgium, has been appointed by DORIER SA as representative within the European Union.

This Privacy Policy sets out how DORIER SA processes and protects any information collected through this website (DORIER SA acting as data controller) and during our Clients’ projects (DORIER SA acting as data processor).

It is DORIER SA’s utmost concern to constantly improve its services in order to best meet the needs of its Clients. To this end, DORIER SA may collect and store certain information, including personal data of people like you. DORIER SA takes the protection of your personal data very seriously in all of its business processes. This Privacy Policy is meant to help you understand how data are collected, processed and stored to meet legal requirements and DORIER SA’s data protection standards.

By providing personal data to DORIER SA, you agree to have read this privacy policy and agree to abide by any obligations contained therein, as it may be amended from time to time.

1. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to all services offered by DORIER SA.

This Privacy Policy does not apply to services offered by other companies or individuals. This Privacy Policy does not cover the information practices of other companies and organizations who advertise DORIER SA services or any third party operating any website to which the DORIER SA website or other digital asset may contain a link.

2. DATA COLLECTED AND METHOD OF COLLECTION

DORIER SA collects general and personal data concerning:

• you when you provide your details to DORIER SA;

• its Clients (in such cases, Client must ensure that it is entitled to disclose such data and that you are aware of the various matters detailed in this Privacy Policy);

• participants at Client’s meetings and events organized by DORIER SA;

• users of DORIER SA’s or Client’s websites; and third parties (such as online service provider or single sign on authority).

Following the reception of the data, an electronic profile is created in DORIER SA tools for each person or entity (the “Contact Profile”).

The Contact Profile may contain but is not limited to:

• name;

• gender;

• date of birth;

• address;

• phone numbers;

• email addresses;

• organization or company of employment and/or job title;

• field of activity and/or interest

By attending an event, individual authorizes, free of charge and without consideration of any kind whatsoever, that any image and sound recording made in connection with the event, by video and/or audio recording, and/or photograph on which it appears, may be used, reproduced, modified and broadcast on any medium known or unknown to date and in particular on social networks or its Sites within the meaning of the regulations in force, or their partners, for the duration of exploitation of the video and/or audio recordings, and/or photographs.

3. PURPOSE OF DATA COLLECTION

DORIER SA uses the data collected to provide, maintain, protect and improve the overall quality of its services. Data collection is also meant to protect Dorier and its users. Dorier does not collect more data than is necessary to fulfill such purposes.

In addition to creating Contact Profiles, Dorier uses your data for the following purposes and for which you give your consent:

a) Bookings: The Contact Profiles are stored in a database as a reference document to be consulted each time a booking is to be made. When a booking is made, Dorier creates a booking code that contains all of the personal data along with the booking information that is needed to fulfil your request and to fulfil regulatory requirements for certain destinations. To make bookings, Dorier might need to transfer personal data to various third-party travel suppliers (such as airlines, hotels, car rental companies, online booking tool companies, safety and security tracking providers and computer booking systems) within your home country or in another country where you may be traveling and often also to government bodies for certain destinations.

b) Consolidation of travel data: At the request of a Client, Dorier or a third party may prepare information reports that summarize and analyse the expenditures per destination, per travel supplier, etc. Such reports which may include certain personal data from your Contact Profile are then submitted to the requesting Client.

c) Compliance with travel policy: At the request of a Client, Dorier may report on your compliance with the event compliance policy, budget compliance policy or travel policy of such Client and identify any exceptions to the compliance.

d) New products and services: With the goal of improving services and based on the data given to Dorier, Dorier may send you additional information related to your current or future event(s) and/or trip(s). An example might be a list of restaurants near a specific hotel in the destination city or parking facilities at the departure airport.

e) Promotion and Marketing: Dorier may use your data to personalize your experience on the Dorier website by presenting advertisements that are more relevant to you, to send you marketing communications that we believe may be of interest to you, including information about our services, case studies, thought leadership or whitepapers, blog updates, etc. For example, Dorier uses third party service providers to present services and offers tailored to the preferences and interests demonstrated by your online activity over time. Dorier may use your data for promotion and marketing purposes for Dorier’s current or prospective Clients and/or third parties in Dorier’s industry. Dorier may use the data to analyse trends in order to propose other services to its Clients, such as new events or other services.

g) Other Purposes: Dorier may use your data as Dorier believes to be necessary or appropriate: (1) under applicable law, including laws outside your country of residence; (2) to comply with legal process; (3) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (4) to enforce Dorier’s terms and conditions; (5) to protect Dorier’s operations; (6) to protect Dorier’s rights, privacy, safety or property, you or others; and (7) to allow Dorier to pursue available remedies or limit the damages that Dorier may sustain; (8) to allow you to apply for a Dorier job offer.

f) Technical Data: Dorier, or third parties instructed by Dorier, evaluate this data purely for statistical purposes and only in an anonymised form, in order to optimize Dorier’s website and increase user-friendliness, efficiency and safety. Dorier may in particular use technical data to measure the success of Dorier marketing campaigns, compile statistics about Dorier website usage and response rates, and use aggregated personal data calculate the percentage of Dorier users who have a particular telephone area code.

DORIER SA will ask your consent before using data for a purpose other than those that are set out in this Statement subject to mandatory laws.

4. DURATION OF STORAGE

General and personal data will be kept by mci group no longer than necessary for the execution of the purposes aforementioned.  mci group will retain general and personal data during a maximum period of five years if no specific legal requirement.

Applicants who have created a profile on https://careers.mci-group.com/go/Dorier/8725502/ can link their application to a job offer. All applicant profiles that have been inactive for two years are automatically deleted after having informed applicants.

You may cancel/delete your DORIER SA account by sending an email to our Data Protection Officer: privacy@dorier-group.com.

5. LOCATION OF STORAGE AND CONTROLLER OF DATA BASE

The Contact Profiles that DORIER SA maintains are stored in cloud-based central databases at third-party providers’ location in Europe, United States and Asia. Third-party providers have signed our dedicated data protection clauses.

Any transfer of your Data outside the European Economic Area shall only take place with suitable safeguards in place, such as contractual terms in compliance with applicable data protection laws and regulations.

6. LOCATION OF STORAGE AND CONTROLLER OF DATA BASE

You must ensure that the data you provide us with are:

• correct;

• accurate;

• current;

• truthful; and

• compliant with any applicable laws

In particular, since DORIER SA will mainly use email communications with you, you are required to notify us of any modification of your email address. Alternatively, you can directly update your Contact Profile.

DORIER SA is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities. DORIER SA does not target the digital asset to children less than fourteen (14) years of age or knowingly collect information from children for the purpose of selling products or services.

7. TRANSFER AND COMMUNICATION OF DATA

7.1 In General

DORIER SA has offices in Switzerland, Asia and Latin America. Your personal data may therefore be transferred to and outside of Switzerland, including in countries whose data protection laws may be different from, and less stringent than, those in your country of residence. You hereby agree and give your consent to DORIER SA to transfer and communicate your data as follows:

a) Transfers within the Dorier group: Transfers are made throughout DORIER SA and its subsidiaries to support its activities and/or services.

b) Transfer to third-party: DORIER SA works with certain third parties to obtain support services in connection with DORIER SA services. DORIER SA may also transfer personal data to third parties at the request of its Clients. For example, DORIER SA may transfer your data to third parties for promotion and marketing purposes as outlined under 3a) above. DORIER SA may also transfer your data to a third-party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of DORIER SA business, assets or stock (including in connection with any bankruptcy or similar proceedings). Prior to a transfer, third-parties (except for travel suppliers and authorized transfers such as within the EU) are required to sign a data transfer agreement with DORIER SA that requires them to follow the applicable data protection laws.

As part of its activities, mci group works with a certain number of recurring partners who process personal data on our behalf for specific purposes:

• Online Audience response systems

• Virtual Event hosting platforms

• Mobile event application

This list is not exhaustive and can be updated from time to time. We invite you to regularly consult this list to keep up to date with any changes.

DORIER SA is using Microsoft Office 365, Cloud Azure with servers located in EU (Ireland and The Netherlands).

c) Regulatory transfers: DORIER SA may be required by law to transfer data to governments and regulatory and/or supervisory authorities.

7.2 Electronic Transfer of Data

If you visit DORIER SA’s website your data will be transported via an open publicly accessible network. The data might therefore be transmitted across national borders even if you and DORIER SA are located in Switzerland. This involves notably the risk that your data may be intercepted and read by third parties, allowing such third parties to infer an already existing or future business relationship between you and DORIER SA.

Furthermore, you are notified that information you transmit or allow to be transmitted to you by DORIER SA via an electronic medium, in particular via e-mail, SMS, contact forms, etc. are usually unencrypted and therefore neither confidential nor secure. Even in the event of an encrypted transmission, sender and recipient remain unencrypted in each case. Third parties may therefore be able to infer an existing or future business relationship between you and DORIER SA.

If you provide DORIER SA with personal information, your personal data may be transferred by DORIER SA to countries whose data protection laws may be different from, and less stringent than, those in your country of residence as set forth above. Your personal data may in particular be transferred to the United States. You are hereby notified that your personal data might be accessed by governmental authorities in such countries (in particular by US authorities).

8. SECURITY AND ORGANIZATIONAL MEASURES

To ensure the safety of your data on DORIER SA’s website and systems, DORIER SA has implemented appropriate technical, contractual, administrative, physical and organizational measures to protect your personal data from loss, destruction, unauthorized access, accidental or unlawful disclosure and manipulation. These measures are subject to continuous development in accordance with technological progress and are periodically reviewed to comply with all applicable privacy laws. However, we cannot and do not guarantee the security of your personal data and therefore cannot assume any liability in this respect.

Only authorized DORIER SA staff, third party companies’ (i.e. service providers) staff or our Clients' authorized staff (who have contractually agreed to keep all information secure) have access to your personal data. All DORIER SA staff who have access to your personal data are required to adhere to the staff confidentiality regulations and all third-party employees who have access to your personal data have signed non-disclosure agreements. In addition, data transfer agreements are in place with third-party companies that have access to your personal data to make sure these data remain secure.

9. YOUR RIGHTS

In accordance with applicable data protection laws and regulations, you have a right to request access to, rectification of your Data, or restriction of processing, and to object to said processing, as well as the right to data portability, unless DORIER SA has to keep these data for legitimate business or legal purposes. For more information, you should contact the Data Protection Officer at the above-mentioned e-mail address. Moreover, you have a right to lodge a complaint with a supervisory authority.

To contact DORIER SA with questions or issues about DORIER SA’s data processing, you should contact the Data Protection Officer at the following e-mail address: privacy@Dorier-group.com.

By contacting the Data Protection Officer at the above-mentioned e-mail address, you may opt-out from receiving future electronic marketing messages from DORIER SA and request that we not share your personal data with unaffiliated third parties for their marketing purposes. DORIER SA will try to comply with your request(s) as soon as reasonably practicable.

Please note that if you opt-out as described above, DORIER SA will not be able to remove your personal data from the databases of unaffiliated third parties with which DORIER SA has already shared your personal data (i.e., to which we have already provided your personal data as of the date that we implement your opt-out request).

Please also note that if you do opt-out of receiving marketing-related messages from DORIER SA, we may still send you important administrative messages, and you cannot opt-out from receiving administrative messages.

10. CHANGES

This Statement may be revised and updated by DORIER SA from time to time to comply with statutory data protection and privacy laws. Dorier will post any statement changes on its website and, if the changes are significant, Dorier will send a notice to the e-mail address provided in your Contact Profile.

11. CONTACT

If you need further assistance, please contact our Data Protection Officer via:

Email : privacy@dorier-group.com

Address : DORIER SA, Data Protection Officer, rue du Pré-Bouvier 9, 1242 Satigny, Switzerland.