Privacy statement

Last updated: 25th July 2022

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Dorier SA, 9, Rue du Pré-Bouvier, 1242 Satigny, Geneva, Switzerland is a Geneva-based audiovisual and creative technical production company serving corporate and institutional clients around the world.

According to the article 27 of the GDPR, MCI Benelux, 280 Boulevard du Souverain 1160 Brussels, Belgium, has been appointed by Dorier as representative within the European Union.

It is Dorier’s utmost concern to constantly improve its services in order to best meet the needs of its Clients. To this end, Dorier may collect and store certain information, including personal data of people like you. Dorier takes the protection of your personal data very seriously in all of its business processes. This Data Protection Statement is meant to help you understand how data are collected, processed and stored to meet legal requirements and Dorier’s data protection standards.

It will be very difficult and in most countries even impossible for Dorier to provide you services if you refuse to allow Dorier to process your data. For this reason, by providing personal data to Dorier, you agree to be legally bound by and explicitly consent to this Data Protection Statement, as it may be amended from time to time. If you do not agree to this Data Protection Statement or cannot form a legally binding contract, Dorier would not be able to process your personal data.


This Data Protection Statement applies to all services offered by Dorier.
This Data Protection Statement does not apply to services offered by other companies or individuals.
This Data Protection Statement does not cover the information practices of other companies and organizations who advertise Dorier services or any third party operating any website to which the Dorier website or other digital asset may contain a link.


Dorier collects general and personal data concerning:

  • you, when you provide your details to Dorier;

  • its clients (in such cases, client must ensure that it is entitled to disclose such data and that you are aware of the various matters detailed in this Data Protection Statement);

  • participants at client’s meetings and events organized by Dorier;

  • users of Dorier’s or client’s websites; and third parties (such as online service provider or single sign on authority).

Following the reception of the data, an electronic profile is created in Dorier tools for each person or entity (the “Contact Profile”).

The Contact Profile may contain but is not limited to:

  • name;

  • gender;

  • date of birth;

  • address;

  • phone numbers;

  • email addresses;

  • organization or company of employment and/or job title;

  • field of activity and/or interest

By attending an event, individual authorizes, free of charge and without consideration of any kind whatsoever, that any image and sound recording made in connection with the event, by video and/or audio recording, and/or photograph on which it appears, may be used, reproduced, modified and broadcast on any medium known or unknown to date and in particular on social networks or its Sites, by Dorier within the meaning of the regulations in force, or their partners, for the duration of exploitation of the video and/or audio recordings, and/or photographs.


Dorier uses the data collected to provide, maintain, protect and improve the overall quality of its services. Data collection is also meant to protect Dorier and its users. Dorier does not collect more data than is necessary to fulfill such purposes.

In addition to creating Contact Profiles, Dorier uses your data for the following purposes and for which you give your consent:

a) Bookings: The Contact Profiles are stored in a database as a reference document to be consulted each time a booking is to be made. When a booking is made, Dorier creates a booking code that contains all of the personal data along with the booking information that is needed to fulfil your request and to fulfil regulatory requirements for certain destinations. To make bookings, Dorier might need to transfer personal data to various third-party travel suppliers (such as airlines, hotels, car rental companies, online booking tool companies, safety and security tracking providers and computer booking systems) within your home country or in another country where you may be traveling and often also to government bodies for certain destinations.

b) Consolidation of travel data: At the request of a Client, Dorier or a third party may prepare information reports that summarize and analyse the expenditures per destination, per travel supplier, etc. Such reports which may include certain personal data from your Contact Profile are then submitted to the requesting Client.

c) Compliance with travel policy: At the request of a Client, Dorier may report on your compliance with the event compliance policy, budget compliance policy or travel policy of such Client and identify any exceptions to the compliance.

d) New products and services: With the goal of improving services and based on the data given to Dorier, Dorier may send you additional information related to your current or future event(s) and/or trip(s). An example might be a list of restaurants near a specific hotel in the destination city or parking facilities at the departure airport.

e) Promotion and Marketing: Dorier may use your data to personalize your experience on the Dorier website by presenting advertisements that are more relevant to you, to send you marketing communications that we believe may be of interest to you, including information about our services, case studies, thought leadership or whitepapers, blog updates, etc. For example, Dorier uses third party service providers to present services and offers tailored to the preferences and interests demonstrated by your online activity over time. Dorier may use your data for promotion and marketing purposes for Dorier’s current or prospective Clients and/or third parties in Dorier’s industry. Dorier may use the data to analyse trends in order to propose other services to its Clients, such as new events or other services.

g) Other Purposes: Dorier may use your data as Dorier believes to be necessary or appropriate: (1) under applicable law, including laws outside your country of residence; (2) to comply with legal process; (3) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (4) to enforce Dorier’s terms and conditions; (5) to protect Dorier’s operations; (6) to protect Dorier’s rights, privacy, safety or property, you or others; and (7) to allow Dorier to pursue available remedies or limit the damages that Dorier may sustain; (8) to allow you to apply for a Dorier job offer.

f) Technical Data: Dorier, or third parties instructed by Dorier, evaluate this data purely for statistical purposes and only in an anonymised form, in order to optimize Dorier’s website and increase user-friendliness, efficiency and safety. Dorier may in particular use technical data to measure the success of Dorier marketing campaigns, compile statistics about Dorier website usage and response rates, and use aggregated personal data calculate the percentage of Dorier users who have a particular telephone area code.

Dorier will ask your consent before using data for a purpose other than those that are set out in this Statement subject to mandatory laws.


General and personal data will be kept by Dorier only as long as reasonably necessary taking into consideration its need to answer queries or resolve problems, to provide improved and new services and to comply with legal requirements under applicable laws or with inquiries from Clients on past events or travel activities. Dorier will retain general and personal data during a maximum period of five years if no specific legal requirement. For applicants, the data will be retained for a maximum period of 2 years.

You may cancel/delete your Dorier account by sending an email to our Data Protection Officer:


The Contact Profiles that Dorier maintains are stored in a cloud-based central database at a third-party provider’s location in Switzerland. The purpose and content of Dorier’s central database are determined by Dorier Group.

Any transfer of your Data outside the European Economic Area shall only take place with appropriate safeguards in place, such as contractual terms in compliance with applicable data protection laws and regulations.


You must ensure that the data you provide us with are:

  • correct;

  • accurate;

  • current;

  • truthful; and

  • compliant with any applicable laws

In particular, since Dorier will mainly use email communications with you, you are required to notify us of any modification of your email address.

Dorier is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities. Dorier does not target the digital asset to children less than fourteen (14) years of age or knowingly collect information from children for the purpose of selling products or services.


7.1 In General

Dorier has offices in Switzerland, Asia and Latin America. Your personal data may therefore be transferred to and outside of Switzerland, including in countries whose data protection laws may be different from, and less stringent than, those in your country of residence. You hereby agree and give your consent to Dorier to transfer and communicate your data as follows:

a) Transfers within the Dorier group: Transfers are made throughout Dorier and its subsidiaries to support its activities and/or services.

b) Transfer to third-party: Dorier works with certain third parties to obtain support services in connection with Dorier services. Dorier may also transfer personal data to third parties at the request of its Clients. For example, Dorier may transfer your data to third parties for promotion and marketing purposes as outlined under 3a) above. Dorier may also transfer your data to a third-party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Dorier business, assets or stock (including in connection with any bankruptcy or similar proceedings). Prior to a transfer, third-parties (except for travel suppliers and authorized transfers such as within the EU) are required to sign a data transfer agreement with Dorier that requires them to follow the applicable data protection laws.

As part of its activities, mci group works with a certain number of recurring partners who process personal data on our behalf for specific purposes:

  • Online Audience response systems

  • Virtual Event hosting platforms

  • Mobile event application

This list is not exhaustive and can be updated from time to time. We invite you to regularly consult this list to keep up to date with any changes.

c) Regulatory transfers: Dorier may be required by law to transfer data to governments and regulatory and/or supervisory authorities.

7.2 Electronic Transfer of Data

If you visit Dorier’s website your data will be transported via an open publicly accessible network. The data might therefore be transmitted across national borders even if you and Dorier are located in Switzerland. This involves notably the risk that your data may be intercepted and read by third parties, allowing such third parties to infer an already existing or future business relationship between you and Dorier.

Furthermore, you are notified that information you transmit or allow to be transmitted to you by Dorier via an electronic medium, in particular via e-mail, SMS, contact forms, etc. are usually unencrypted and therefore neither confidential nor secure. Even in the event of an encrypted transmission, sender and recipient remain unencrypted in each case. Third parties may therefore be able to infer an existing or future business relationship between you and Dorier.

If you provide Dorier with personal information, your personal data may be transferred by Dorier to countries whose data protection laws may be different from, and less stringent than, those in your country of residence as set forth above. Your personal data may in particular be transferred to the United States. You are hereby notified that your personal data might be accessed by governmental authorities in such countries (in particular by US authorities).


To ensure the safety of your data on Dorier’s website and systems, Dorier has implemented appropriate technical, contractual, administrative, physical and organizational measures to protect your personal data from loss, destruction, unauthorized access, accidental or unlawful disclosure and manipulation. These measures are subject to continuous development in accordance with technological progress and are periodically reviewed to comply with all applicable privacy laws. However, we cannot and do not guarantee the security of your personal data and therefore cannot assume any liability in this respect.

Only authorized Dorier staff, third party companies’ (i.e. service providers) staff or our Clients’ authorized staff (who have contractually agreed to keep all information secure) have access to your personal data. All Dorier staff who have access to your personal data are required to adhere to the staff confidentiality regulations and all third-party employees who have access to your personal data have signed non-disclosure agreements. In addition, data transfer agreements are in place with third-party companies that have access to your personal data to make sure these data remain secure.


In accordance with applicable data protection laws and regulations, you have a right to request access to, rectification of your Data, or restriction of processing, and to object to said processing, as well as the right to data portability to the extent applicable. Moreover, you have a right to lodge a complaint with a supervisory authority.

Under certain conditions you also have the right to have your personal data that is stored by Dorier blocked and deleted, unless Dorier has to keep these data for legitimate business or legal purposes. For more information, you should contact the Data Protection Officer at the below mentioned e-mail address.

To contact Dorier with questions or issues about Dorier’s data processing, you should contact the Data Protection Officer at the following e-mail address:

Dorier gives you many choices regarding Dorier’s use and disclosure of your personal data for marketing purposes. By contacting the Data Protection Officer at the above-mentioned e-mail address, you may opt-out from receiving future electronic marketing messages from Dorier and request that we not share your personal data with unaffiliated third parties for their marketing purposes. Dorier will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out as described above, Dorier will not be able to remove your personal data from the databases of unaffiliated third parties with which Dorier has already shared your personal data (i.e., to which we have already provided your personal data as of the date that we implement your opt-out request). Please also note that if you do opt-out of receiving marketing-related messages from Dorier, we may still send you important administrative messages, and you cannot opt-out from receiving administrative messages.


This Statement may be revised and updated by Dorier from time to time to comply with statutory data protection and privacy laws. Dorier will post any statement changes on its website and, if the changes are significant, Dorier will send a notice to the e-mail address provided in your Contact Profile.


If you need further assistance, please contact our Data Protection Officer, Anne Lesca:


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